• Front Desk Receptionist

    Anoka County Community Action Program, Inc.
    Job Description
    Position Requirements:                                                        
    Education and Experience: High school diploma or equivalent; post-secondary course work in office operations; six (6) months to one (1) year clerical and computer experience; or equivalent combination of education and experience; or demonstrated capability to perform the job duties.
    Licenses Required:  None.
    Certifications Required: None.
    Background Investigation Required:  None.
    Knowledge:  Knowledge of generally accepted business English usage and general office procedures and practices.  Phone system, general office equipment, computer software Microsoft Word, Excel, Outlook and PowerPoint.
    Abilities: Communicate orally and in writing to diverse groups of people; prioritize work; work with confidential matters, handle full range of secretarial duties, work independently and with team members.
    Skills:  Accuracy, detail orientated, typing, computer, filing, phone and organizational skills; excellent verbal and written communication skills; general office skills, math skills, record keeping skills. Type 45 wpm; deal with other employees, directors and clients; operate a variety of office equipment.
    Duties and Responsibilities:
    Maintains office reception area, greeting clients and answering a multiline phone system. Direct clients to resources within the Agency and the community. Maintain confidentiality in a busy office setting. Posts, opens, and distributes mail to all departments. Assist all departments with clerical support, including: data entry, typing projects, fliers, copies, collating, preparing mailings, etc.  Cleaning of reception area and breakroom. Operates and services minor problems of office equipment; and reliable attendance required.  Performs other related duties as assigned.
    Essential Job Functions: 
    Normal office procedures, able to lift and carry 30 pounds safely, sitting in a chair or standing for extended periods of time, repetitive upper body movement including twisting, turning, and utilizing arms, hands, and fingers on phone system, keyboarding, and sorting mail, extended visual contact with computer monitors.   Must be able to communicate effectively with clients and employees throughout building.
    Contact Information
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