• Assistant Community Manager - Onsite

    Job Description
    This position provides office and administrative support in managing homeowner association clients by performing the following duties personally or through other supporting team members.
     
    Principal Responsibilities:
    • Open office and facilitate a warm, welcoming environment to all residents during the posted office hours.
    • Administrative tasks as assigned which include, but are not limited to, data entry, processing of letters, entering and tracking work orders, owner communications.
    • Perform community inspections (frequency to be determined).
    • Preparation of meeting information and appropriate notifications.
    • Work with Community Manager to report service requests to appropriate providers.
    • Monitor and prepare resale documentation for submittal.
    • Maintaining owner web portal.
    • Scan and file association documents as needed.
    • Assist in owner conflict and resolution.
    • Provide a high level of service to internal and external customers on consistent basis.
    • Keep office organized and clean.
    • Special projects as requested.
     
    Desired Skills:
    • Organizational skills with ability to re-prioritize a wide range of issues on a daily basis is essential. 
    • Must have ability to manage multiple projects simultaneously, think critically and manage conflict.
    • Strong written and verbal communication skills.
    • Attention to detail is a must.
    • Communicate effectively with all levels of the organization, display a team-player attitude.
    • Knowledge of Microsoft Word, Excel and Outlook.
     
    Education & Experience:
    • Equivalent to completion of the twelfth grade (required)
    • One year customer service experience
    • Office/administrative support experience is preferred
    • Prior community or property management experience (any level) is a plus
     
    Additional Requirements:
    • Attendance is an imperative job function.
    • Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or writing) to employees.
    Contact Information
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