If You Don't Take Care of Your Customers Someone Else Will!

Description

If You Don’t Take Care of Your Customers Someone Else Will!
A seminar presented by Anoka Technical College, Anoka Ramsey Community College, Anoka Area, Elk River and MetroNorth Chambers of Commerce
 
It’s time to get back to basics in business and focus on our customers and clients to win the future! 
 
Join us as Anoka Area, Elk River Area and MetroNorth Chambers of Commerce partner with Anoka Technical and Anoka-Ramsey Community College to offer this back to basics customer-focused training.
 
During this 90 minute session you will learn:
· How buying behaviors of satisfied and dissatisfied customers can impact your business;
· Techniques you can implement to increase customer loyalty; and
· The “make it or break it” principle can pave the way to success for your business growth goals. 
 
Our presenter Jeri Meola, founder and CEO, of Satisfaction Management Systems (SMS) with over 23 years of experience in market research will provide us valuable case studies on what organizations have done to retain their customers. Jeri’s presentation on customer satisfaction is high energy, discussion based and relevant!  Bring your network partners and teams.  
 
Join us for a light breakfast, presentation and networking event. During this event you will learn, be inspired and network with others working to build their businesses!
 
Event Details
Wednesday, May 16, 2012
7:30 - 7:45 a.m. light breakfast & refreshments
7:45 - 9:00 a.m. seminar & networking
 
Location
Anoka Technical College
1355 West Highway 10
Anoka, MN  55303
Auditorium
 
Cost
$15 - Non Chamber of Commerce Members
$10 - For Chamber of Commerce Members in participating Chambers
 
R.S.V.P by Friday, May 11, 2012.